Refund Policy

Effective Date:

At Urban Shield VPN, we strive to provide the best possible service. If you are not satisfied with your purchase, we offer a refund policy as described below.

1. Refund Eligibility

We offer a 30-day money-back guarantee for all new customers. If you are not satisfied with our service within the first 30 days of your subscription, you can request a full refund. After this period, we do not offer refunds.

2. Refund Process

To request a refund, you must contact our support team within 30 days of your purchase at [Insert Email]. Please provide your account details and reason for the refund request.

3. Non-Refundable Charges

• Any payments for subscription renewals.

• Any payments made for services beyond the 30-day refund window.

4. Refund Approval

Refund requests will be processed within 7-10 business days. We reserve the right to deny refund requests if we suspect fraudulent activity or violation of our Terms of Service.

5. Changes to the Refund Policy

We may update or change our refund policy from time to time. Any updates will be posted on this page, and the date of the most recent update will be indicated.

For any questions about our refund policy, please contact us at:
Email: